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SEO-friendly Web Page Redirection: Notes from Google articles and interviews

SEO-friendly Web Page Redirection: Notes from Google

  • September 19, 2013
  • by Gradiva Couzin

At a Google Webmaster Tools hangout with Google’s John Mueller over the summer, we learned of some changes to how Google handles page redirects.  This affects recommended SEO best practices for redirection … read on to learn the latest!

For many years, one of the strongest and most consistent recommendations we’ve made is to create a server-side, 301 redirect from old URLs to appropriate new URLs any time a page location changes.  This often occurs during site redesigns, but may also be a recommended tactic to handle discontinued products or other removed content. With a 301 redirect in place, Google and other search engines would follow the redirect and replace the old URL with the new URL in its index.

This recommendation continues to hold true for one-to-one redirects from an old URL to the new URL. However, redirecting en masse from multiple old URLs to a single destination page may no longer carry the same authority transfer.

In a Google Webmaster Tools Hangout, webmaster evangelist & Googler John Mueller informed the participants that Google will now detect  mass redirects and consider them a soft-404 instead of a 301 redirect. This effectively means Google will not transfer power from the old URLs to the destination URL. Although the desired effect is no longer accomplished by masse redirects, this action will not lead to any penalties on the site.

We recently had an experience of this when a client was unable to create one-for-one redirects to roughly a thousand pages when switching to a new CMS. Our “plan B” recommendation was to redirect these pages to a main category page so users could easily find the new page without much hassle.

Not long after our client implemented the mass redirects, we saw a warning from Google Webmaster Tools saying it had detected an “Increase in soft 404 errors.” When digging into the soft 404 Crawl Errors section in GWT, we could see these URLs listed which all had a 301 redirect to a single category page.

Soft 404 Error

Note that Google suggests that this “creates a poor experience for searchers and search engines.” This may be the case for some instances of doing mass 301 redirects, but in our case, we considered it to be the best available option for the user experience. Since there is no penalty for mass redirects, they continue to be an option, on a case-by-case basis. However, passing SEO authority from a set of multiple URLs to a single destination page is no longer an option – at least on Google.

Oops, I Redesigned My Website! An SEO Checklist articles and interviews

Oops, I Redesigned My Website! An SEO Checklist

  • June 27, 2008
  • by Jennifer Grappone

A website redesign is a time for celebration! But if you recently redesigned your website without thinking about the effect on its search engine presence, you may be in for a rude awakening. Follow a few simple guidelines to be sure that your fabulous new site isn’t going incognito.

One question that we are asked over and over again is this: “I just redesigned my website.  How can I make sure that I don’t lose my search engine rankings?”

If you just launched a redesigned website, or you are about to go through a revamp, we’ve made this checklist for you.  Follow it, and your grand debut won’t become a search engine flop.

You Never Know What You’ve Got Until It’s Gone

How did visitors get to your old site? Knowing this will help you know where to focus your efforts when reclaiming lost traffic.  For a meaningful baseline, dig up this information about your old site:

  • Conversions. Do you have any data on sales, leads, or other performance of your old website?  Make a note of it so that you can compare it against the new site.
  • Search Engine Rankings. Did you track your old site’s search engine ranks? Is your new website targeting the same keywords? If so, you’ll want to keep a record of your old site’s ranks as a baseline. You can learn the best way to track search engine ranks in chapter 6 of our book, SEO: An Hour Day, and you can record your rankings on our downloadable SEO rank tracking worksheet.
  • URL “Hot List.” What were the most visited pages on your old website? And, what were the most common entry pages (the pages that your audience come to first)? These pages will be your highest priorities for “cleanup time” tasks (we’ll explain below).
  • Inbound Links. It’s important to know how many other sites are linking to your old website – especially if you’re changing URLs. While the previous tasks in this list require some recordkeeping before the new site is live, this is one you can do just as well after launch.  See our handy search shortcuts page to learn how to find out who’s linking to your site.

On the Day of Launch: Handle With Care

With key background info in hand, you’ll be in a good position to manage your site redesign with care. Here are some site launch best practices for a website redesign:

  • Avoid Changing URLs. Keep as many of your old URLs as possible. Don’t change your domain name if you can avoid it!
  • Page Redirects – Must happen concurrent with launch. In an ideal world, every URL from your old website would redirect to an appropriate page on your new website.  But we know that this can be hard to achieve in reality.  So try this on for size: using a server-side 301 setting (your IT people will know what this is) redirect the following pages, in order of priority:
  1. Your Website Home Page (be sure you get all the variations – index.asp, index.php, or whatever you have)
  2. Any Pages with Special Status (i.e,. Customer Support) That Make Them Important to your Business
  3. Your Top Entry Pages
  4. Your Top Most Popular Pages
  5. Pages on the Path to Conversion (the pages that visitors often visited on their journey from entering the site to converting)
  6. Any Other Pages on the Website.

Don’t delay this step – you need the redirects in place before the search engine robots come back and visit your site. And be sure, when setting up the redirect, that each page from your old site goes to a well-chosen landing page on your new site – not just the home page!

P.S.: Looking to go techie? Here’s a link to an excellent guide to redirects in all sorts of languages (PHP, .htaccess, Ruby on Rails and so on).

  • Server Downtime. It probably goes without saying that server downtime is to be avoided; however, most reports we’ve read say that Google will come back again if a page fails once. Here are some tips if you’re moving your website to a different server.
  • Internal Links. No website is immune to broken links – even your own. After a redesign be sure to run a link validator on your website to be sure that those internal links have all been updated properly. These are available online or using website development software (in Adobe Dreamweaver, for example, select Site > Check Links Sitewide).
  • File Not Found Page. As a result of all the potential broken links listed above, your audience will probably see the “File Not Found” Page more often than usual after a site redesign.  Be sure it’s well written and explains the situation. (“To better serve our customers, we have redesigned our website” is good; “404 Error!  The URL you have typed is incorrect!” is not.)  Better yet, include links to those most-popular pages you figured out earlier.

After Launch

  • Monitor 404 errors. After your new site launches, keep an eye on your website stats, so you can see if there are a large number of “File Not Found” errors showing up for a particular URL. You can also see a list of broken links at Google Webmaster Tools. Any pages with a large number of errors should recieve 301 redirects.
  • Inbound Links. There may be dozens or hundreds of links all over the web linking to non-existent URLs on your website.  Each of these should receive a polite request for an update – but don’t hold your breath.  In our experience, less than half of these requests result in an update. If you’ve got analytics in place, you can review which links are sending the most traffic and pester in order of importance.
  • Directory Listings. Really just a special case of “inbound links,” directory listings deserve a little special attention.  Take the time to submit whatever form you need to make sure that they are linking to the correct URLs.
  • XML Sitemap. Today’s search engines are smart enough to follow a 301 redirect through to a new page and index it properly – with no loss in search engine presence.  How long will this take?  We’ve seen it take 3 months before an old site is entirely flushed.  Can you speed up the process?  Maybe. Some SEOs swear by XML Sitemaps for getting pages indexed quickly. We haven’t seen this in action, but it certainly wouldn’t hurt. Here is a helpful article on how to submit your sitemaps.

We know what you’re thinking: You worked so hard on your shiny new website, and just when you want to kick back and relax a little, we’ve created a substantial new pile of work for you. Is it worth it? Absolutely! You don’t want your redesign to turn away your most desirable visitors – people who are actively trying to come to your site! You could hand all this traffic over to your competitors, or you could identify your best sources of traffic, and take important steps to keep them coming!

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Gravity Search marketing is led by SEO industry veteran and author Jennifer Grappone in Los Angeles. The company was founded in 2006 following the success of the book Search Engine Optimization: An Hour a Day (Wiley, 2006, 2008, 2011), which Jennifer co-authored. Gravity’s clients include Fortune 500 companies, global entertainment brands, niche B2Bs, large and small retailers, and nonprofits.
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