Social Media Marketing Services

Bring your business into the conversation.

Gravity’s Social Marketing Services are built on the premise that there are no tricks for success.  For best results, you’ll need to be committed and involved. You may even have to open your mind to communicating with customers in a new way.  We’ll help you develop a social marketing strategy that has been carefully thought out, researched, and planned, and then work with you through implementation, monitoring, and measuring your social ROI.

  • Social media strategy and opportunity assessment
  • Competitive analysis
  • Process mapping for in-house or outsourced social stream management
  • Social media policy development
  • Social and local profile creation and optimization
  • YouTube video optimization
  • Social post writing and management
  • Social contests and promotions
  • Technical guidance for integrating social features on your site
  • Social media metrics and reporting

As co-authors of “Five Stars: Putting Online Reviews to Work for Your Business”, Gravity’s senior consultants Jennifer Grappone and Gradiva Couzin are also uniquely qualified to provide guidance on online reviews and business reputation:

  • Setting up & managing profiles on review sites
  • Process development for encouraging customer reviews
  • Review monitoring and reporting
  • Review responses
  • Where appropriate, seeking take-down of undesirable reviews
  • Technical guidance on integrating reviews on your website.

Our social media marketing consultation typically kicks off with a discovery phase, followed by 3+ months of  implementation support.

We’ve been helping customers improve their search engine presence for over a decade.  We consult for major brands, one-person shops, and everything in between. Get in touch to find out how we can help you!

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